FAQ
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FAQ

What is WeCosmoprof and how can I register?

WeCosmoprof International is the digital event that will take place from 7th to 18th June 2021, organized by Cosmoprof Asia Ltd, a joint venture between BolognaFiere and Informa Markets. It is dedicated to professionals and business operators that work in the beauty and cosmetics industry. 

The nature of the event is business oriented, aiming to promote B2B meetings and education: it will be possible to benefit from our digital matchmaking platform Cosmoprof My Match and to follow our exclusive education webinars and special events online.

Visitors can attend WeCosmoprof International for free by registering HERE

Those who are already registered to Cosmoprof Worldwide Bologna website can use the same credentials also to enter their reserved area on WeCosmoprof International. Click here to LOGIN.

Companies interested in exhibiting, can click on this LINK to receive more information. 

What is Cosmoprof My Match?

Cosmoprof My Match is the matchmaking platform with selective access that allows you to get in touch with the WeCosmoprof International exhibitors. 

The Cosmoprof My Match section will be available inside your reserved area only after verifying that your profile meets the necessary requirements.

For more information about Cosmoprof My Match, please click HERE.

For information and support by the Buyers’ Office, please contact the following email addresses:

buyers@cosmoprof.com (for buyers from Europe, Americas, Middle East, Africa)   

visit@cosmoprof-asia.com (for buyers form Asia, Australasia, Oceania) 

Where can i find the digital directory with the exhibiting companies?

You can find the list of the WeCosmoprof International exhibitors HERE

 

Where can I find the education webinars and how can I attend them?

After logging in with your credentials, you can register to each education webinar by consulting the calendar HERE.  

Where can I find the special events and how can I attend them?

After logging in with your credentials, you can attend the special events by clicking HERE

I need assistance to register on the website, who can I contact?

For information and support, please contact the following email addresses:

visitors@cosmoprof.it (for attendees from Europe, Americas, Middle East, Africa)   

visit@cosmoprof-asia.com (for attendees from Asia, Australasia, Oceania) 

Is it possible to use the same email to register more users?

No, it is not possible: in order to complete the registration successfully, each user must register with his/her email address.

If more employees working for the same company/beauty center register on our website, each will type his/her email address and repeat the requested information relating to the company/beauty center. 

 

I am already registered to the Cosmoprof community but I don’t remember my password, how can I recover it?

To recover your password please click HERE and select “RESET PASSWORD”. Type the email address you have used during your registration and we will send you the instructions to reset it.

I have not received the email to activate my account after my registration, what should I do?

You can ask for another activation email by clicking HERE and selecting “SEND ACTIVATION EMAIL”.

We also suggest checking if by any chance the activation email is in your spam inbox.

After making my registration, can I change my email address?

Once registered, it is no longer possible to change your email address.

If you need to use a different email address, it will be necessary to register again with the email address of your choice.